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Dog groomer/receptionist at A Tail’s A Waggin’
Mason, Michigan, United States Contact Info
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See AlsoAbout Me | Shelby Turner
Mason, Michigan, United States Contact Info
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A Tail’s A Waggin’
Michigan School of Canine Cosmetology
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About
I am an experienced professional with a diverse background in pet grooming, customer service, and clerical work. With a passion for animals, I have developed strong grooming skills, ensuring pets are well-cared for and owners are satisfied. In customer service roles, I have excelled at building positive relationships, resolving concerns, and ensuring a smooth, pleasant experience for clients.
In addition, I have extensive knowledge of clerical and administrative tasks, including data entry, scheduling, and record management. My proficiency in Microsoft Office Suite, Outlook, and other tools enables me to efficiently manage office tasks while supporting team goals. I am dedicated to delivering high-quality work in every area I contribute to, ensuring both customer and team satisfaction.
Experience
-
Groomer
A Tail’s A Waggin’
- Present 1 year 11 months
Jackson, Michigan, United States
• Utilized shears, dryers, and other grooming instruments to perform work.
• Exercised excellent communication skills when interacting with clients to build trust and loyalty.
• Developed an understanding of animal behavior to effectively manage difficult cases in a calm manner.
• Provided quality customer service by answering questions about services offered and providing advice on pet care needs.
• Performed full-service grooming on a variety of breeds and sizes, including bathing…• Utilized shears, dryers, and other grooming instruments to perform work.
• Exercised excellent communication skills when interacting with clients to build trust and loyalty.
• Developed an understanding of animal behavior to effectively manage difficult cases in a calm manner.
• Provided quality customer service by answering questions about services offered and providing advice on pet care needs.
• Performed full-service grooming on a variety of breeds and sizes, including bathing, brushing, clipping, trimming
and styling fur. -
Kennel Attendant
- 5 months
Lansing, Michigan, United States
• Protected animals from care errors by maintaining clear and secure tags
• Bathed and brushed animals per owner request
• Monitored and maintained food and water of boarded animals according to animal dietary health guidelines
• Provided top-notch customer service to every customer and exceptional care to animals
• Kept cages, kennels, play yards and grooming areas neat and clean. -
Kennel Assistant
Stay and Obey
- 1 year 10 months
Stevensville, Michigan, United States
• Protected animals from care errors by maintaining clear and secure tags
• Bathed and brushed animals per owner request
• Monitored and maintained food and water of boarded animals according to animal dietary health guidelines
• Provided top-notch customer service to every customer and exceptional care to animals
• Kept cages, kennels, play yards and grooming areas neat and clean. -
Sales Cashier
Hidden Pointe Fun Park
- 1 year 3 months
Benton Harbor, Michigan, United States
I run the cash register and I serve ice cream and beverages. I handle customers needs and wants while simultaneously keeping the outside and inside clean.
Education
-
Michigan School of Canine Cosmetology
Certificate of completion Dog/Pet/Animal Grooming A
-
I completed the 600-hour pet grooming plus course.
-
Lake Michigan College
Associate's degree Zoology/Animal Biology freshman
-
Activities and Societies: Early/Middle College Program
-
Lakeshore High School
High School Diploma Biology, General 12
-
Activities and Societies: Competitive Cheer
I am a senior at Lakeshore High School and am a cheerleader for the competitive team.
Honors & Awards
-
Deans List
Lake Michigan College
An accomplishment for having good grades in my college classes.
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